Remote Support is a secure way to provide complete technical assistance to all the computers on your network from a remote location. This allows us to securely connect to your computer and view your desktop to solve a problem.
Benefits to Remote Support
Up to 90% of all IT support calls can be handled remotely by our help desk support team. This feature provides end-users with quick response and easy secure remote support at a cost effective alternative to in-house IT. Through our remote support service, we can do a majority of the work without making a service call in order to keep costs down for your company. If a problem arises where you would need a service call, we do offer on-site support as well.