Review Management

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How to Receive More Online Reviews

When researching a new place to go for lunch or the best place to buy a new coffee mug, do you usually read the reviews first? 92% of consumers now read online reviews regularly and 68% of those consumers say positive reviews make them trust a local business more. Obviously, this means that your small…

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Negative Reviews: How to Handle Them Like a Professional

You’ve had a local small business forever, known for offering great products and great customer service. As the digital age grows, it’s exciting to see the opportunities this has for your business and spreading the word about it. As your website, Google listings, and Facebook page grow, reviews start coming in showcasing how great your…

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